Taxi service evaluation questionnaire template

1. How often do you use a taxi?

Daily
Weekly
Once a month
More than once a month
Several times per year
Never

2. Why do you most often use a taxi?

Airport, Rail or Port transfer
To and from entertainment events
To and from work
Following a road accident or breakdown

3. At which time of day do you most often require a taxi?

Morning / Afternoon
Afternoon
Evening
After dark

4. What is the main reason you wouldn't use taxi's more often?

Price
Discomfort
Bad past experiences with drivers

5. If you were to order a taxi, which method would you use?

Over the phone
Via the Internet
Flagging down on the street
A taxi stopped for you without request
You used a known local taxi hub or rank

6. Have you ever had a bad experience with a taxi?

No, never
Yes, once
Yes, multiple times

7. In your opinion, are taxi prices affordable?

Completely affordable
Modaretely affordable
Unaffordable
Extremely expensive

8. Please confirm your gender:

Male
Female

9. Please define your age category below:

0 - 20
21 - 30
31 - 40
41 - 50
51 - 60
60+

10. Would you recommend this taxi service to a friend, relative or colleague?

11. Please let us know your thoughts or feelings about our taxi service in your own words:

500

Taxi passenger satisfaction survey

Popularity 271 ×

Outrun the competition. Offer added value to existing service. In this taxi evaluation questionnaire template, you will receive new suggestions from clients.

Use template

The survey sample is ideal for

owners and operators of taxis,
private carriers providing these services.

From the taxi evaluation questionnaire, you will get valuable information that you can use to your advantage. Get an idea of what customers are particularly sensitive to. Is it a better price, the punctuality of the driver, or the cleanliness of the car? Or do they travel with you because, as an established company, you build more personal trust? Gain the constant favor of clients and bring them what they call for. Through the survey, ask for their feedback and work on your competitive advantages.

The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.

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I've been able to design multiple surveys in just a few minutes. I'm particularly excited about the data collection, analysis, reporting & exporting capabilities, which are critical to my success as an HR.

Liam J. HR specialist

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Edward G. Sales director

It’s not just a template. You’ll get the entire survey platform to collect desired data and understand them.

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Taxi service evaluation questionnaire template

1. How often do you use a taxi?

2. Why do you most often use a taxi?

3. At which time of day do you most often require a taxi?

4. What is the main reason you wouldn't use taxi's more often?

5. If you were to order a taxi, which method would you use?

6. Have you ever had a bad experience with a taxi?

7. In your opinion, are taxi prices affordable?

8. Please confirm your gender:

9. Please define your age category below:

10. Would you recommend this taxi service to a friend, relative or colleague?

11. Please let us know your thoughts or feelings about our taxi service in your own words:

Taxi passenger satisfaction survey

Template categories

Survio is a survey software for everyone.

Create a questionnaire in less than one minute

Collect survey responses on multiple channels

Analyze survey results with a single click

What people say about us

It’s not just a template. You’ll get the entire survey platform to collect desired data and understand them.

Taxi service evaluation questionnaire template

1. How often do you use a taxi?

2. Why do you most often use a taxi?

3. At which time of day do you most often require a taxi?

4. What is the main reason you wouldn't use taxi's more often?

5. If you were to order a taxi, which method would you use?

6. Have you ever had a bad experience with a taxi?

7. In your opinion, are taxi prices affordable?

8. Please confirm your gender:

9. Please define your age category below:

10. Would you recommend this taxi service to a friend, relative or colleague?

11. Please let us know your thoughts or feelings about our taxi service in your own words:

Taxi passenger satisfaction survey

Template categories

Survio is a survey software for everyone.

Create a questionnaire in less than one minute

Collect survey responses on multiple channels

Analyze survey results with a single click

What people say about us

It’s not just a template. You’ll get the entire survey platform to collect desired data and understand them.

Enter Survio

Create engaging surveys, get genuine data and make the right decisions.

Start surveying now!