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Go beyond patient surveys and capture insights related to employee engagement, healthcare quality or facility services. Discover opportunities that will drive further growth.
Create a survey
Understand the complex dynamics of your medical facility and discover factors that affect overall performance and quality of healthcare services. Take a step towards increased staff engagement, operations efficiency and a distinguished reputation.
Surveys provide empirical data that help management understand the needs and preferences of both patients and staff.
Example: patient feedback on waiting times and care quality can lead to improved scheduling systems or changes in patient care protocols.
Surveys gauge staff morale and engagement, which are crucial for maintaining a high-quality healthcare service.
Example: understanding issues like staff workload, motivation, and professional development needs lead to targeted initiatives ensuring staff retention and satisfaction.
Surveys highlight operational inefficiencies or areas where resources are either lacking or not optimally utilized.
Example: feedback on the availability and condition of medical equipment lead to more effective resource allocation or the purchase of new equipment.
This feedback helps management ensure that the facility meets regulatory standards, avoiding penalties and enhancing patient trust.
Example: surveys reveal a need for improved sanitation practices or better adherence to safety protocols.
Long-term planning bolstered by survey data identifies emerging trends, patient needs, and market gaps, which is vital for further expansion, service diversification or enhancing specialty services.
Understanding patient experience helps in managing the facility's reputation. Positive feedback can be leveraged for marketing purposes, negative feedback can prevent reputation damage.
89% of users confirm they get more comprehensive feedback with Survio compared to their previous survey solution.
Use employee feedback to enhance workplace conditions. Foster a more engaged and productive medical team. Improve staff retention and build a positive culture in your organization.
Measure your own benchmarks to build a reputable hospital/clinic with loyal and happier staff.
Obtain critical insights to monitor and enhance service quality, patient care standards, and staff performance. Streamline processes and drive growth of your healthcare facility.
Identify key improvements that drive innovation and operational excellence in your medical facility.
Continuously use this metric to track changes and compare achieved scores over time, shaping your quality improvement strategy for long-term success.
Read more on the NPS® and its methodology on our blog.
Learn how you and your organization can benefit from using Survio.
Try all features of Survio PRO without limitation for two weeks. Gain insight into a professional customer/employee feedback solution.