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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate the most.
Quality
Customer service
Price
Innovation
Convenience
2
Rate your overall satisfaction with our service/product
Please rate your satisfaction on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please provide details on what bothers you the most.
4
How likely are you to recommend our service/product to others?
Please select the option that best describes your likelihood to recommend.
Highly likely
Likely
Neutral
Unlikely
Highly unlikely
5
Rate the speed of our service/product delivery
Please rate the speed of delivery on a scale of 1 to 10.
6
What improvements would you like to see in our service/product?
Please provide details on the improvements you would like to see.
7
How satisfied are you with the customer support provided?
Please select the option that best describes your satisfaction with customer support.
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
8
Rate the user-friendliness of our service/product
Please rate the user-friendliness on a scale of 1 to 10.
9
What features do you find most useful in our service/product?
Please select the features that you find most useful.
Easy navigation
Customization options
Integration with other tools
Security features
Mobile compatibility
10
Is there anything else you would like to share with us?
Feel free to share any additional feedback or comments.
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