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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select the option that best describes what you appreciate.
2

On a scale from 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please provide details about what bothers you.
4

How likely are you to recommend our service/product to others?

Please select a rating based on your likelihood to recommend.
5

What feature would you like to see improved in our service/product?

Please specify the feature you would like to see improved.
6

How often do you use our service/product?

Please select the frequency of your usage.
7

Are you satisfied with the pricing of our service/product?

Please select your satisfaction level regarding the pricing.
8

What is the primary reason you chose our service/product?

Please specify the main reason for choosing our service/product.
9

How can we improve our customer service experience?

Please provide suggestions on how we can enhance our customer service.
10

Would you like to see more options in our product/service range?

Please indicate if you would like to have more variety in our offerings.