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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Choose one option that best represents what you appreciate.
2

How would you rate our service/product overall?

Rate our service/product on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Describe what bothers you the most in the text box below.
4

Which feature would you like to see improved?

Describe the feature you would like to see improved.
5

How likely are you to recommend our service/product to others?

Select one option that best represents your likelihood.
6

What is the main reason you chose our service/product?

Provide the main reason for choosing our service/product.
7

Which aspect of our service/product needs the most improvement?

Select one aspect that you think needs the most improvement.
8

How often do you use our service/product?

Select the frequency of use that best describes your usage.
9

What improvements would make you more satisfied with our service/product?

Provide details on improvements that would increase your satisfaction.
10

Are there any additional comments or suggestions you would like to share?

Feel free to share any additional comments or suggestions.