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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Select the option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
Innovation
2
Rate your overall satisfaction with our service/product
Rate our service/product on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please describe what bothers you the most.
4
Which aspect would you like us to improve the most?
Select the area where you would like to see improvements.
Product quality
Speed of service
Customer support
Website usability
Variety of products/services
5
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale from 1 to 10, where 1 is highly unlikely and 10 is highly likely.
6
What improvements would you suggest to enhance your experience?
Please provide your suggestions for improvement.
7
Which feature do you find most valuable in our service/product?
Select the feature you find most valuable.
User interface design
Customer loyalty program
Fast delivery options
Customization options
24/7 support
8
How often do you use our service/product?
Select the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
Rarely
9
Would you like to see more variety in our product/service offerings?
Let us know if you would like us to introduce more variety.
Yes, I would like more variety
No, the current offerings are sufficient
10
Any additional comments or feedback you would like to share?
Feel free to share any additional comments or feedback.
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