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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Choose the option that best reflects what you appreciate about our service/product.
2

Rate your overall satisfaction with our service/product.

Rate your satisfaction on a scale of 1 to 10, with 1 being least satisfied and 10 being highly satisfied.
3

What bothers you about our service/product?

Describe what bothers you the most about our service/product.
4

What aspect would you like to see improved in our service/product?

Provide suggestions on what you would like us to improve.
5

How likely are you to recommend our service/product to others?

Rate your likelihood of recommending on a scale of 1 to 5, with 1 being least likely and 5 being highly likely.
6

Which of the following best describes your interaction with our customer service?

Select the option that best describes your recent interaction with our customer service.
7

Do you find our product/service easy to use?

Indicate whether you find our product/service easy to use or not.
8

Would you like to see more product options in the future?

Share your preference about having more product options in the future.
9

What can we do to enhance your overall experience with our service/product?

Provide suggestions on how we can enhance your overall experience.
10

How often do you use our service/product?

Indicate the frequency of your use of our service/product.