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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Choose the option that best describes what you appreciate.
2

Rate your overall satisfaction

Rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Briefly describe what bothers you the most.
4

Which aspect would you like us to improve the most?

Specify the aspect you would like us to focus on improving.
5

How likely are you to recommend us to a friend or colleague?

Choose a rating that represents your likelihood to recommend us.
6

Do you find our product/service value for money?

Choose an option based on your perception of value for money.
7

How often do you use our service/product?

Select the frequency of use that best represents your behavior.
8

What improvements would you like to see in our customer service?

Provide suggestions on how we can enhance our customer service.
9

Are there any features you wish our product/service had?

Share any additional features you would like to see in our product/service.
10

How satisfied are you with the delivery time of our product/service?

Rate your satisfaction with the delivery time.