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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate most about our service/product?
Choose the option that best represents what you appreciate the most.
Quality
Customer service
Price
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction with a number from 1 to 10.
3
What is something that bothers you about our service/product?
Provide details on what bothers you the most.
4
What improvements would you like to see in our service/product?
Describe the improvements you would like to see.
5
How likely are you to recommend our service/product to a friend or colleague?
Select a rating based on the likelihood of recommending.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
What feature do you find most valuable in our service/product?
Select the feature you find most valuable.
Ease of use
Performance
Design
Functionality
Compatibility
7
How often do you use our service/product?
Choose the frequency of usage that best represents your usage.
Daily
Weekly
Monthly
Occasionally
Rarely
8
What is your biggest challenge when using our service/product?
Explain the main challenge you face while using our service/product.
9
How satisfied are you with the customer support provided?
Rate your satisfaction with the customer support received.
10
What additional features would you like to see in our service/product?
Describe any additional features you would like to see.
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