.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate about our service/product?
Choose one option that best describes your appreciation.
Quality
Customer Service
Price
Convenience
Other
2
Rate your overall satisfaction with our service/product
Rate using a star rating from 1 to 10.
3
What bothers you about our service/product?
Please describe briefly what bothers you.
4
What improvements would you like to see in our service/product?
Please write your suggestions for improvements.
5
How likely are you to recommend our service/product to others?
Choose one option.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
Which aspect of our service/product needs the most improvement?
Select the aspect that you believe needs the most improvement.
Quality
Customer Service
Price
Convenience
Other
7
How often do you use our service/product?
Choose one option.
Daily
Weekly
Monthly
Rarely
Never
8
How satisfied are you with the pricing of our service/product?
Choose one option.
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
9
What feature do you like the most about our service/product?
Please specify which feature you like the most.
10
Would you be interested in participating in future surveys to improve our service/product?
Choose one option.
Yes
No
Maybe
Submit
Create a survey