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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option that best describes what you appreciate.
Quality
Customer service
Price
Ease of use
2
How would you rate your overall satisfaction with our service/product?
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you about our service/product?
Briefly describe what bothers you or any issues you have faced.
4
What features would you like to see improved or added?
Provide your suggestions for improvement or new features.
5
How likely are you to recommend our service/product to others?
Select one option to indicate your likelihood of recommending.
Highly likely
Likely
Neutral
Unlikely
Highly unlikely
6
Which aspect of our service/product needs the most improvement?
Select one aspect that you believe needs the most improvement.
Customer service
Product quality
Delivery speed
User experience
7
Would you like to share any positive experiences or feedback?
Feel free to share any positive feedback or experiences you have had.
8
How often do you use our service/product?
Select the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
Never
9
What can we do to enhance your experience with our service/product?
Provide suggestions on how we can make your experience better.
10
On a scale of 1 to 10, how likely are you to continue using our service/product in the future?
Rate your likelihood of continued usage on a scale of 1 to 10.
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