CEITEC CF user survey

Dear users of CEITEC core facilities,

 

We are conducting a survey of CEITEC core facilities to gather information about what users need and expect from the facilities. Core facilities are an important part of CEITEC and provide services for both internal and external users, and we want to provide even better services in the future. I would be delighted if you could share your views on the functioning of the core facilities and your satisfaction with their services.

 

The questionnaire shall not take more than 10 minutes per facility.

 

The survey is anonymous. If you use multiple facilities, please provide feedback to all of them.

 

Thank you very much for your time!

Pavel Tomančák, Ph.D., Director of the CEITEC Consortium


Order of core facilities in the survey:

1. BIC (Biomolecular Interactions and Crystallography)

2. BioData (Biological Data Management and Analysis)

3. BioIT (Bioinformatics)

4. CEITEC Nano (CEITEC Nano Research Infrastructure)

5. CELLIM (Cellular Imaging)

6 .CryoEM (Cryo-electron Microscopy and Tomography)

7. Genomics

8. MAFIL (Multimodal and Functional Imaging Laboratory)

9. Nanobio (Nanobiotechnology)

10. NMR (Josef Dadok National NMR Centre)

11. Plants (Plant Sciences)

12. Proteomics



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1

What is your institution?

Select one answer
2

Which research programme do you come from?

3

How did you learn about CEITEC Core Facilities?

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4

What is your position?

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5

Have you used Biomolecular Interactions and Crystallography (BIC) core facility?

Or X-ray and SAXS CF, which were merged in January 2023.
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6

How often do you use BIC core facility on average?

7

Service quality: How satisfied are you with service quality at BIC?

8

Do you have any comments about service quality?

9

Output quality: How satisfied are you with output quality at BIC?

10

Do you have any comments about output quality?

11

Would you like to include some of the self-operated instruments also among the service-mode offered approaches?

12

Pricing: How do you consider the level of user fees charged by BIC?

13

Do you have any comments about pricing?

14

Do you use similar facility outside of CEITEC?

15

Please indicate why you use similar facility outside CEITEC and estimate the quantity of use (e.g. financially, number of samples, etc.)

16

Training: How are you satisfied with the trainings offered by the core facility (individual training, workshops, …) - quantity?

Select one answer
17

Training: Please provide comments about training offered by core facility and specify what type or focus of training/workshops you are missing:

18

Additional technologies and services: Which technologies or services would you like to see in the core facility?

19

Does the core facility has a clear data policy, which you are aware of?

E.g. clear information about how data are handled, how long they are stored, whether it is responsibility of the facility or user.
20

Do you have any comments about data policy?

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21

Have you used Biological Data Management and Analysis (BioData) core facility?

Please, click until the very end of survey, there are general questions.
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22

How often do you use BioData core facility on average?

Select one answer
23

Service quality: How satisfied are you with service quality at CF BioData?

24

Do you have any comments about service quality?

25

Output quality: How satisfied are you with output quality at CF BioData?

26

Do you have any comments about output quality?

27

Additional services: Which additional services do you think should be provided by the core facility? To which extent would you use them – provide some quantification (e.g. how many times per year, how many hours)?

28

Pricing: Would you be willing to pay a fee for BioData services in order to ensure the smooth operation of the CF?

Select one answer
29

Do you have any comments about pricing?

30

Do you use similar facility outside of CEITEC?

Select one answer
31

Please indicate why you use similar facility outside CEITEC and estimate the quantity of use (e.g.financially)

32

Training: How are you satisfied with the trainings offered by the core facility (individual training, workshops, …) - quantity?

Select one answer
33

Training: Please provide comments about training offered by core facility and specify what type or focus of training/workshops you are missing:

34

Does the core facility has a clear data policy, which you are aware of?

E.g. clear information about how data are handled, how long they are stored, whether it is responsibility of the facility or user.
35

Do you have any comments about data policy?

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36

Have you used Bioinformatics (BioIT) core facility?

Please, click until the very end of survey, there are general questions.
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37

How often do you use BioIT on average?

Select one answer
38

Service quality: How satisfied are you with service quality at BioIT?

39

Do you have any comments about service quality?

40

Output quality: How satisfied are you with output quality at BioIT?

41

Do you have any comments about output quality?

42

Additional services: Which additional services do you think should be provided by the core facility? To which extent would you use them – provide some quantification (e.g. how many times per year, how many hours or samples)?

43

Would you be willing to pay a fee for Bioinformatics Analyses in order to ensure the smooth operation of the CF?

44

Do you have any comments about the fee mentioned above?

45

Do you use similar facility outside of CEITEC?

Select one answer
46

Please indicate why you use similar facility outside CEITEC and estimate the quantity of use (e.g. financially, number of samples, etc.).

47

Training: How are you satisfied with the trainings offered by the core facility (individual training, workshops, …) - quantity?

Select one answer
48

Training: Please provide comments about training offered by core facility and specify what type or focus of training/workshops you are missing:

49

Does the core facility has a clear data policy, which you are aware of?

E.g. clear information about how data are handled, how long they are stored, whether it is responsibility of the facility or user.
50

Do you have any comments about data policy?

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51

Have you used CEITEC Nano core facility?

Please, click until the very end of survey, there are general questions.
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52

In which mode do you use CEITEC Nano?

Select one answer
53

How often do you use CEITEC Nano on average?

Select one answer
54

Service quality: How satisfied are you with service quality of CEITEC Nano?

55

Do you have any comments on service quality?

56

Output quality: How satisfied are you with output quality of CEITEC Nano?

57

Do you have any comments about output quality?

58

Additional technologies and services: Which additional technologies or services do you think should be provided by the core facility? In which extend would you use them – provide some quantification (e.g. how many times per year, how many hours or samples)?

59

Pricing: How do you consider the level of user fees charged by CEITEC Nano?

60

Do you have any comments about pricing?

61

Do you use similar facility outside of CEITEC?

62

Please indicate why you use similar facility outside CEITEC and estimate the quantity of use (e.g. financially, number of samples, etc.).

63

Training: How are you satisfied with the trainings offered by the core facility (individual training, workshops, …) - quantity?

Select one answer
64

Training: Please provide comments about training offered by core facility and specify what type or focus of training/workshops you are missing:

65

Data policy: Does the core facility has a clear data policy, which you are aware of?

E.g. clear information about how data are handled, how long they are stored, whether it is responsibility of the facility or user.
66

Do you have any comments about data policy?

67

Authorship: Do you know about the authorship policy?

68

Do you have any comments about Authorship?

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69

Have you used Cellular Imaging (CELLIM) core facility?

Please, click until the very end of survey, there are general questions.
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70

How often do you use CELLIM on average?

71

Service quality: How satisfied are you with service quality at CELLIM?

72

Do you have any comments about service quality?

73

Additional technologies and services: Which additional technologies or services do you think should be provided by the core facility? In which extent would you use them – provide some quantification (e.g. how many times per year, how many hours or samples)?

74

Pricing: How do you consider the level of user fees charged by CELLIM?

75

Do you have any comments about pricing?

76

Do you use similar facility outside of CEITEC?

77

Please indicate why you use similar facility outside CEITEC and estimate the quantity of use (e.g. financially, number of samples, etc.).

78

Training: How are you satisfied with the trainings offered by the core facility (individual training, workshops, …) - quantity?

Select one answer
79

Training: Please provide comments about training offered by core facility and specify what type or focus of training/workshops you are missing:

80

Are you using CELLIM computers/softwares to process/analyze your images?

Select one answer
81

If NO, please specify the reason:

82

Does the core facility has a clear data policy, which you are aware of?

E.g. clear information about how data are handled, how long they are stored, whether it is responsibility of the facility or user.
83

Do you have any comments about data policy?

84

Would you be interested if facility offer kind of cloud solution for data transfer/sharing/publishing of your images?

Select one answer
85

Would you be interested to use image database platform OMERO?

Select one answer
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86

Have you used Cryo-electron Microscopy and Tomography (CryoEM) core facility?

Please, click until the very end of survey, there are general questions.
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87

How often do you use CryoEM on average?

Select one answer
88

Service quality: How satisfied are you with service quality at CryoEM?

89

Do you have any comments about service quality?

90

Output quality: How satisfied are you with output quality at CryoEM?

91

Do you have any comments about output quality?

92

Additional technologies and services: Which additional technologies or services do you think should be provided by the core facility? In which extent would you use them – provide some quantification (e.g. how many times per year, how many hours or samples)?

93

Pricing: How do you consider the level of user fees charged by CryoEM?

Select one answer
94

Do you have any comments about pricing?

95

Do you use similar facility outside of CEITEC?

96

Please indicate why you use similar facility outside CEITEC and estimate the quantity of use (e.g. financially, number of samples, etc.)

97

Training: How are you satisfied with the trainings offered by the core facility (individual training, workshops, …) - quantity?

Select one answer
98

Training: Please provide comments about training offered by core facility and specify what type or focus of training/workshops you are missing:

99

Does the core facility has a clear data policy, which you are aware of?

E.g. clear information about how data are handled, how long they are stored, whether it is responsibility of the facility or user.
100

Do you have any comments on data policy?

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101

Have you used Genomics core facility?

Please, click until the very end of survey, there are general questions.
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102

How often do you use Genomics on average?

103

Service quality: How satisfied are you with service quality at Genomics?

104

Do you have any comments about service quality?

105

Output quality: How satisfied are you with output quality at Gemonics?

106

Do you have any comments about output quality?

107

Additional technologies and services: Which additional technologies or services do you think should be provided by the core facility? In which extent would you use them – provide some quantification (e.g. how many times per year, how many hours or samples)?

108

Pricing: How do you consider the level of user fees charged by Genomics?

109

Do you have any comments about pricing?

110

Do you use similar facility outside of CEITEC?

111

Please indicate why you use similar facility outside CEITEC and estimate the quantity of use (e.g. financially, number of samples, etc.).

112

Training: How are you satisfied with the trainings offered by the core facility (individual training, workshops, …) - quantity?

Select one answer
113

Training: Please provide comments about training offered by core facility and specify what type or focus of training/workshops you are missing:

114

Does the core facility has a clear data policy, which you are aware of?

E.g. clear information about how data are handled, how long they are stored, whether it is responsibility of the facility or user.
115

Do you have any comments about data policy?

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116

Have you used Multimodal and Functional Imaging Laboratory (MAFIL) core facility?

Please, click until the very end of survey, there are general questions.
Create a survey
117

How often do you use MAFIL on average?

118

Service quality: How satisfied are you with service quality at MAFIL?

119

Do you have any comments about service quality?

120

Output quality: How satisfied are you with output quality at MAFIL?

121

Do you have any comments about output quality?

122

Additional technologies and services: Which additional technologies or services do you think should be provided by the core facility? In which extent would you use them – provide some quantification (e.g. how many times per year, how many hours or samples)?

123

Pricing: How do you consider the level of user fees charged by MAFIL?

124

Do you have any comments about pricing?

125

Do you use similar facility outside of CEITEC?

126

Please indicate why you use similar facility outside CEITEC and estimate the quantity of use (e.g. financially, number of samples, etc.).

127

Training: How are you satisfied with the trainings offered by the core facility (individual training, workshops, …) - quantity?

Select one answer
128

Training: Please provide comments about training offered by core facility and specify what type or focus of training/workshops you are missing:

129

Does the core facility has a clear data policy, which you are aware of?

E.g. clear information about how data are handled, how long they are stored, whether it is responsibility of the facility or user.
130

Do you have any comments about data policy?

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131

Have you used Nanobiotechnology (Nanobio) core facility?

Please, click until the very end of survey, there are general questions.
Create a survey
132

How often do you use Nanobio core facility on average?

Select one answer
133

Service quality: How satisfied are you with service quality at Nanobio?

134

Do you have any comments about service quality?

135

Output quality: How satisfied are you with output quality at Nanobio?

136

Do you have any comments about output quality?

137

Additional technologies and services: Which additional technologies or services do you think should be provided by the core facility? In which extent would you use them – provide some quantification (e.g. how many times per year, how many hours or samples)?

138

Pricing: How do you consider the level of user fees charged by Nanobio?

Select one answer
139

Do you have any comments about pricing?

140

Do you use similar facility outside of CEITEC?

141

Please indicate why you use similar facility outside CEITEC and estimate the quantity of use (e.g. financially, number of samples, etc.).

142

Training: How are you satisfied with the trainings offered by the core facility (individual training, workshops, …) - quantity?

Select one answer
143

Training: Please provide comments about training offered by core facility and specify what type or focus of training/workshops you are missing:

144

Does the core facility has a clear data policy, which you are aware of?

E.g. clear information about how data are handled, how long they are stored, whether it is responsibility of the facility or user.
145

Do you have any comments abou data policy?

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146

Have you used Josef Dadok National NMR Centre (NMR) core facility?

Please, click until the very end of survey, there are general questions.
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147

How often do you use NMR core facility on average?

148

What type of user do you consider yourself?

149

Service quality: How satisfied are you with service quality at NMR?

150

Do you have any comments about service quality?

151

How do you access NMR?

Select one answer
152

How satisfied are you with NMR accessibility? (waiting time)

153

Do you have any comments about NMR accessibility?

154

Output quality: How satisfied are you with output quality at NMR?

155

Do you have any comments about output quality?

156

Additional technologies and services: Which additional technologies or services do you think should be provided by the core facility? In which extent would you use them – provide some quantification (e.g. how many times per year, how many hours or samples)?

157

Pricing: How do you consider the level of user fees charged by NMR?

158

Do you have any comments about pricing?

159

Do you use similar facility outside of CEITEC?

160

Please indicate why you use similar facility outside CEITEC and estimate the quantity of use (e.g. financially, number of samples, etc.).

161

Training: How are you satisfied with the trainings offered by the core facility (individual training, workshops, …) - quantity?

Select one answer
162

Training: Please provide comments about training offered by core facility and specify what type or focus of training/workshops you are missing:

163

Does the core facility has a clear data policy, which you are aware of?

E.g. clear information about how data are handled, how long they are stored, whether it is responsibility of the facility or user.
164

Do you have any comments about data policy?

Create a survey
165

Have you used Plant Sciences (Plants) core facility?

Please, click until the very end of survey, there are general questions.
Create a survey
166

How often do you use Plants on average?

Select one answer
167

Service quality: How satisfied are you with service quality at Plants?

168

Do you have any comments about service quality?

169

Output quality: How satisfied are you with output quality at Plants?

170

Do you have any comments about output quality?

171

Additional technologies and services: Which additional technologies or services do you think should be provided by the core facility? In which extent would you use them – provide some quantification (e.g. how many times per year, how many hours or samples)?

172

Pricing: How do you consider the level of user fees charged by Plants?

Select one answer
173

Do you have any comments about pricing?

174

Do you use similar facility outside of CEITEC?

Select one answer
175

Please indicate why you use similar facility outside CEITEC and estimate the quantity of use (e.g. financially, number of samples, etc.).

176

Training: How are you satisfied with the trainings offered by the core facility (individual training, workshops, …) - quantity?

Select one answer
177

Training: Please provide comments about training offered by core facility and specify what type or focus of training/workshops you are missing:

178

Does the core facility has a clear data policy, which you are aware of?

E.g. clear information about how data are handled, how long they are stored, whether it is responsibility of the facility or user.
179

Do you have any comments about data policy?

Create a survey
180

Have you used Proteomics core facility

Please, click until the very end of survey, there are general questions.
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181

How often do you use Proteomics on average?

182

Service quality: How satisfied are you with service quality at Proteomics?

183

Do you have any comments about service quality?

184

Output quality: How satisfied are you with output quality at Proteomics?

185

Do you have any comments about output quality?

186

Additional technologies and services: Which additional technologies or services do you think should be provided by the core facility? In which extent would you use them – provide some quantification (e.g. how many times per year, how many hours or samples)?

187

Pricing: How do you consider the level of user fees charged by Proteomics?

188

Do you have any comments about pricing?

189

Do you use similar facility outside of CEITEC?

Select one answer
190

Please indicate why you use similar facility outside CEITEC and estimate the quantity of use (e.g. financially, number of samples, etc.).

191

Does the core facility has a clear data policy, which you are aware of?

E.g. clear information about how data are handled, how long they are stored, whether it is responsibility of the facility or user.
192

Do you have any comments about data policy?

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193

Booking system: On which device do you use the CEITEC booking system?

Select one answer
194

How are you satisfied with the CEITEC booking system in terms of user-friendliness and ease of booking instruments or services?

195

Do you have any comments about CEITEC booking system?

196

Acknowledgement: How many times have you acknowledged use of core facilities (or projects of research infrastructures) in your publications during last year?

Select one answer
197

The survey is anonymous, but if you want to share your contact details (name, email), you are welcome.

198

Do you have any other comments you would like to share?

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