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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best describes what you appreciate.
2

How would you rate our service/product on a scale of 1 to 10?

Rate our service/product from 1 to 10, where 1 is the lowest and 10 is the highest.
3

What bothers you about our service/product?

Share what bothers you about our service/product.
4

How likely are you to recommend our service/product to a friend or colleague?

Select the option that best describes your likelihood to recommend.
5

What improvements would you like to see in our service/product?

Share the improvements you would like to see in our service/product.
6

How satisfied are you with the interactions with our customer service team?

Rate your satisfaction level from 1 to 10, where 1 is the lowest and 10 is the highest.
7

Which aspect of our service/product needs the most improvement?

Select the aspect that you think needs the most improvement.
8

What do you like the most about our service/product?

Share what you like the most.
9

How often do you use our service/product?

Select the frequency of your usage.
10

Would you be interested in participating in future beta tests for new features?

Select your interest level in participating in future beta tests.