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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How satisfied are you with the services provided?
Please select your level of satisfaction.
2
Which department did you interact with?
Select the specific department you engaged with.
Finance
Public Works
Health
Education
Social Services
3
Would you recommend our services to others?
Please provide your recommendation.
Yes
No
4
How often do you utilize our services?
Please provide the frequency of service usage.
Daily
Weekly
Monthly
Yearly
Never
5
Rate the accessibility of our information channels.
Please rate the accessibility of our communication channels.
6
How satisfied are you with the response time of our services?
Please provide your satisfaction level regarding service response time.
7
Which of the following best describes your reason for using our services?
Select the primary reason for using our services.
Convenience
Quality
Cost
Recommendation
Other
8
Provide feedback on any improvements you would like to see in our services.
Please share any suggestions or feedback for improvements.
9
How likely are you to continue using our services in the future?
Please indicate your likelihood to continue using our services.
10
Overall, how satisfied are you with your experience with us?
Please provide your overall satisfaction rating.
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