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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option that you appreciate the most.
Quality
Price
Customer Service
Convenience
2
Rate our service/product out of 10:
Please rate our service/product out of 10.
3
What bothers you about our service/product?
Please provide details about what bothers you the most.
4
What improvements would you like to see in our service/product?
Please share your suggestions for improvements.
5
How likely are you to recommend our service/product to others?
Please select one option based on your likelihood of recommendation.
Very Likely
Likely
Neither Likely nor Unlikely
Unlikely
Very Unlikely
6
Rate the ease of use of our service/product out of 10:
Please rate the ease of use of our service/product out of 10.
7
How satisfied are you with the customer service provided?
Please select one option based on your satisfaction level with the customer service.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
8
Would you like to see more variety in our product/service offerings?
Please provide your opinion on seeing more variety in our offerings.
9
How would you rate the value for money of our service/product?
Please rate the value for money of our service/product on a scale of 1 to 10.
10
What can we do to serve you better?
Please provide any suggestions on how we can serve you better.
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