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Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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Dealsgala survey: Understanding Shopping Behaviors and Preferences
1

Can you describe your typical online shopping experience?

What do you enjoy most about it, and what frustrates you?
2

How do you usually find deals or discounts when shopping online?

Are there specific platforms or methods you prefer?
3

What factors influence your decision to trust a deal or product on an e-commerce platform?

Have you ever encountered a deal that seemed too good to be true? What happened?
4

Can you walk me through a recent experience where you found a great deal online?

What made this experience positive for you?
5

What challenges do you face when searching for quality deals online?

How do you usually overcome these challenges
6

How important is customer service to you when shopping online?

Can you share an experience where customer service played a key role in your shopping decision?
7

How do you feel about user reviews and ratings on e-commerce platforms?

Do you find them trustworthy, and how do they influence your purchasing decisions?
8

What are your thoughts on platforms that offer additional media like photos or videos in user reviews?

Have you ever relied on such reviews to make a purchase decision?
9

How do you usually handle issues or problems that arise during online shopping?

What kind of support do you expect from e-commerce platforms?
10

Are you interested in or do you use financing options when shopping online?

How does the availability of such options influence your purchase decisions?
11

What features or services would make you more likely to return to an e-commerce platform?

Are there any features that would make you choose one platform over another?
12

When browsing for deals, how do you feel about the quantity vs. quality of products offered?

Do you prefer a wide selection or a curated, high-quality selection?