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Hotel Customer Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What is the primary purpose of your stay?
Please select one option that best describes the reason for your stay
Business trip
Vacation
Family visit
Other
2
How would you rate your overall satisfaction with the hotel?
Rate your satisfaction on a scale from 1 to 10
3
Please provide any additional comments or feedback about your experience
Feel free to provide any additional comments or feedback here
4
Which amenities did you use during your stay?
Please select all amenities that you used during your stay
Gym
Pool
Restaurant
Spa
Room service
5
How likely are you to recommend this hotel to a friend or colleague?
Rate your likelihood on a scale from 1 to 10
6
What influenced your choice to stay at this hotel?
Please select all that apply
Location
Price
Reviews
Recommendation
Brand reputation
7
How frequently do you stay at hotels in a year?
Please provide an estimate of the number of times you stay at hotels in a year
8
Did you experience any issues during your stay?
Please select all that apply
Room cleanliness
Noise levels
Service quality
Facility maintenance
Billing
9
Would you consider staying at this hotel again in the future?
Please indicate if you would consider staying at this hotel again
Yes
No
Maybe
10
How important is the hotel's sustainability efforts to you?
Please rate the importance on a scale from 1 to 10
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