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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select the option that best represents your opinion.
2

How would you rate our service/product overall?

Please rate on a scale of 1 to 10, where 1 is the lowest and 10 is the highest.
3

What bothers you the most about our service/product?

Please provide a brief description of the issue that bothers you.
4

Which aspect would you like to see improvement in the most?

Please provide your opinion on the area where you think improvement is needed.
5

How likely are you to recommend our service/product to a friend?

Please select a rating on a scale of 1 to 5, where 1 is very unlikely and 5 is very likely.
6

Which feature of our service/product do you find most useful?

Please select the option that you find most useful.
7

How satisfied are you with the customer support service?

Please rate on a scale of 1 to 5, where 1 is very dissatisfied and 5 is very satisfied.
8

What new feature would you like to see in our service/product?

Please provide details about the new feature you would like to see.
9

How often do you use our service/product?

Please select the frequency of use that best describes your usage.
10

What is the primary reason for choosing our service/product?

Please select the main reason that influenced your decision to choose us.