Black Country Living Museum Satisfaction Survey

Dear Student,

Thank you for your time in filling out this short survey. The result will be sure to improve our understanding of where we need to improve in future.

Secured
Black Country Living Museum Visitor Survey
1

What is your gender?

2

Which age group do you belong to?

3

Where do you live?

4

Who did you visit with?

5

Did you visit BCLM because you were interested in the history, or for another reason?

6

Overall, how satisfied are you with your visit to the Black Country Living Museum?

7

Would you recommend this museum to others?

8

Which interpretation methods had the biggest impact on your visit?

9

What do you think is more important in a living museum?

10

How important is historical accuracy to you in a living museum like BCLM?

11

Do you think BCLM presents an accurate version of industrial history?

Select one or more answers
12

Did you feel immersed in the past while visiting BCLM?

Select one or more answers
13

Did any part of the visit make you reflect on how industrial life shaped modern Britain?

Select one or more answers
14

Did the museum address the challenges of industrial working life effectively (e.g., poor working conditions, child labour, strikes)?

Select one or more answers
15

Did you feel emotionally connected to the stories of industrial workers?

Select one or more answers
16

Should the museum include more complex topics, such as workplace accidents, strikes, or poverty?

Select one or more answers
17

Would you be interested in more opportunities to interact with interpreters (e.g., asking them questions in character, participating in role-play scenarios)?

Select one or more answers
18

What changes would you suggest to improve how history is represented at BCLM?

19

What was the most memorable or thought-provoking part of your visit?

20

How could the museum improve its interpretation of industrial history?