Local Library patron satisfaction survey
Hello,
Please take a few minutes of your time to fill in the following survey
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1
How often do you visit the library?
Daily
Weekly
Every 2 weeks
Once a month
Once every 3 months
Once every 6 months
Less often
2
How often do you use the social media page (Facebook or Instagram)?
Daily
Weekly
Every 2 weeks
Once a month
Once every 3 months
Once every 6 months
Less often
3
How satisfied are you with the opening hours of the library?
Satisfied
Somewhat satisfied
Sufficient
Somewhat dissatisfied
Dissatisfied
It doesn't bother me
4
Would you like to see the library have another morning open during the week?
Select one or more answers
Monday and Tuesdays from 8am-5pm
Monday and Wednesdays from 8am-5pm
Monday and Thursdays from 8am-5pm
No need. Mondays work for me.
5
What would you prefer for the library's late hours?
Select one or more answers
Tuesday open until 8pm
Wednesday open until 8pm
Thursday open until 8pm
6
How satisfied are you with the following library services?
Very satisfied
Satisfied
Indifferent
Dissatisfied
I don't know
Extra
Lending services
Access to the internet
Programs
7
Is there a program or event you would like to see at the library?
8
How satisfied are you with the range of literature available in the library?
Very satisfied
Satisfied
Indifferent
Dissatisfied
Very disstisfied
I don't know
9
How satisfied are you with the library overall?
Very satisfied
Satisfied
Indifferent
Dissatisfied
Very dissatisfied
I don't know
10
To what extent do you agree with the following:
I strongly agree
I agree
I am indifferent
I dissagree
I strongly dissagree
I don't know
The Library staff are friendly and helpful?
The Library staff appear to have sufficient training and experience to answer all my questions?
11
How do you rate the overall level of service provided at the library?
Excellent
Very good
Satisfactory
Sufficient
Insufficient
I don't know
12
Do you have any comments or suggestions that you think might help to improve our library services? Please write them below:
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