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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction on a scale of 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
3

What bothers you about our service/product?

Please provide details about what bothers you so we can improve.
4

How likely are you to recommend our service/product to others?

Please select the option that best describes your likelihood to recommend.
5

Which aspect would you like us to improve the most?

Please select the option that you believe needs the most improvement.
6

Do you have any additional comments or suggestions?

Please provide any additional feedback or suggestions you may have.
7

How often do you use our service/product?

Please select the option that best describes your frequency of use.
8

What feature do you find most useful in our service/product?

Please select the feature you find most useful.
9

How would you rate the value for money of our service/product?

Please rate the value for money provided by our service/product.
10

Are there any specific areas where you think we excel compared to our competitors?

Please specify any areas where you believe we outperform our competitors.