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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option that best represents your opinion.
Quality
Convenience
Customer Service
Price
2
How would you rate our service/product overall?
Please rate on a scale of 1 to 10, where 1 is the lowest and 10 is the highest.
3
What bothers you the most about our service/product?
Please provide a brief explanation of what bothers you the most.
4
What feature would you like to see improved?
Please provide a brief explanation of the feature you would like to see improved.
5
How likely are you to recommend our service/product to others?
Please select one option that best represents your likelihood to recommend.
Highly Likely
Likely
Neutral
Unlikely
6
Which aspect of our service/product needs the most improvement?
Please select one option that you think needs the most improvement.
Quality
Speed
Communication
Innovation
7
Please provide any additional feedback or suggestions.
Feel free to share any additional comments, feedback, or suggestions.
8
How satisfied are you with the response time from our customer support?
Please rate on a scale of 1 to 10, where 1 is the lowest and 10 is the highest.
9
Do you find our service/product user-friendly?
Please select one option that best represents your opinion.
Very User-Friendly
User-Friendly
Neutral
Not User-Friendly
10
Would you like to see more variety in our product/service offerings?
Please select one option that best represents your preference.
Yes, I would like more variety
No, I am satisfied with the current offerings
I am indifferent
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