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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select one option that best represents your opinion.
2

How would you rate our service/product overall?

Please rate on a scale of 1 to 10, where 1 is the lowest and 10 is the highest.
3

What bothers you the most about our service/product?

Please provide a brief explanation of what bothers you the most.
4

What feature would you like to see improved?

Please provide a brief explanation of the feature you would like to see improved.
5

How likely are you to recommend our service/product to others?

Please select one option that best represents your likelihood to recommend.
6

Which aspect of our service/product needs the most improvement?

Please select one option that you think needs the most improvement.
7

Please provide any additional feedback or suggestions.

Feel free to share any additional comments, feedback, or suggestions.
8

How satisfied are you with the response time from our customer support?

Please rate on a scale of 1 to 10, where 1 is the lowest and 10 is the highest.
9

Do you find our service/product user-friendly?

Please select one option that best represents your opinion.
10

Would you like to see more variety in our product/service offerings?

Please select one option that best represents your preference.