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Municipality Of Kariba Customer Satisfaction Survey

MUNICIPALITY OF KARIBA

CUSTOMER SATISFACTION SURVEY QUESTIONNAIRE

The Municipality of Kariba is conducting a survey to measure the level of client satisfaction and improve its service delivery and communication. We kindly seek your participation in this process by recording your input, views and suggestions on the questionnaire below. 

 

GENERAL INSTRUCTIONS

·        Please READ each question carefully.

·        TICK the option you think best suits you.

·        Tick only ONE option for each question.

·        Please be honest and give genuine answers in order for your     Municipality to improve its service delivery standards.


NB Please note that if any question is not applicable to you, please leave it blank. 


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1

Age (Please tick your age range)

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2

Sex

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3

In which ward do you reside?

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4

Select your property status

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5

Which sector do you belong to?

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6

Rate our customer services

Select One Answer in each row !
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7

Typically, how long does it take to attend to the following? Indicate your rating by ticking (√) the appropriate rating.

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8

How do you prefer the Municipality of Kariba to communicate with you?

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9

Do you have any other specific areas or issues you need to see some improvements?

write your message here !
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