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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Select the most appreciated aspect
Quality
Customer service
Price
Innovation
Convenience
2
How satisfied are you with our service/product overall?
Rate your satisfaction level
3
What bothers you the most about our service/product?
Specify the main issue
4
How likely are you to recommend our service/product to others?
Rate your likelihood to recommend
5
What aspect would you like to see improved in our service/product?
Provide your suggestion for improvement
6
Have you experienced any issues while using our service/product? If yes, please specify.
Describe any problems faced
7
How would you rate the ease of use of our service/product?
Rate the user-friendliness
8
What would make you stop using our service/product?
Identify potential dealbreakers
9
How responsive do you find our customer service team?
Rate the responsiveness of our team
10
Which feature of our service/product do you find most valuable?
Choose the standout feature
Ease of use
Functionality
Design
Speed
Customization
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