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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select the option that best fits your opinion.
Quality
Price
Customer service
Variety of products/services
Convenience
2
How satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 10.
3
What bothers you about our service/product?
Please provide details about the aspects that bother you the most.
4
What improvements would you like to see in our service/product?
Please provide suggestions on how we can enhance our service/product.
5
How likely are you to recommend our service/product to others?
Please rate your likelihood on a scale from 1 to 10.
6
Which of the following features do you value the most?
Please select the feature that you find most valuable.
Customer support
User experience
Innovation
Reliability
Affordability
7
Are there any specific areas where you believe we excel compared to our competitors?
Please provide insights on our competitive advantages.
8
What challenges have you faced while using our service/product?
Please outline any difficulties you have encountered.
9
How often do you use our service/product?
Please select the frequency of use that best applies to you.
Daily
Weekly
Monthly
Occasionally
Never
10
Overall, how would you rate your experience with our service/product?
Please provide an overall rating of your experience.
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