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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best fits your opinion.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you about our service/product?

Please provide details about the aspects that bother you the most.
4

What improvements would you like to see in our service/product?

Please provide suggestions on how we can enhance our service/product.
5

How likely are you to recommend our service/product to others?

Please rate your likelihood on a scale from 1 to 10.
6

Which of the following features do you value the most?

Please select the feature that you find most valuable.
7

Are there any specific areas where you believe we excel compared to our competitors?

Please provide insights on our competitive advantages.
8

What challenges have you faced while using our service/product?

Please outline any difficulties you have encountered.
9

How often do you use our service/product?

Please select the frequency of use that best applies to you.
10

Overall, how would you rate your experience with our service/product?

Please provide an overall rating of your experience.