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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Please select the option that best represents your opinion.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Please describe the issue briefly.
4

Which aspect of our service/product would you like to see improved?

Please provide your suggestion.
5

How likely are you to recommend our service/product to others?

Please select the option that best represents your likelihood.
6

Do you find our service/product user-friendly?

Please provide your feedback.
7

How often do you use our service/product?

Please select the option that best represents your usage frequency.
8

Are there any features you wish our service/product had?

Please describe the features you would like to see added.
9

Which competitor's service/product do you consider as a better alternative?

Please provide the competitor's name and reason.
10

Overall, how would you rate your experience with our service/product?

Please rate your experience on a scale of 1 to 10.