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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select one option.
Quality
Customer service
Price
Convenience
2
How would you rate your overall satisfaction with our service/product?
Please rate on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please provide your feedback.
4
Would you recommend our service/product to others?
Please select one option.
Definitely yes
Probably yes
Not sure
Probably not
Definitely not
5
How likely are you to purchase from us again?
Please select one option.
Very likely
Likely
Not sure
Unlikely
Very unlikely
6
What feature do you like the most about our service/product?
Please describe what you like.
7
How convenient do you find our service/product to use?
Please rate on a scale of 1 to 10.
8
What improvements would you like to see in our service/product?
Please provide your suggestions.
9
How responsive are we to your inquiries/feedback?
Please rate on a scale of 1 to 10.
10
Do you find our service/product value for money?
Please select one option.
Yes
No
Not sure
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