Usage
This question type is ideal for gathering comments, feedback, opinions, word suggestions, recommendations, and ideas.
Analyzing results
Analyzing text responses is complex and cannot be automated. More advanced methods or specialized software are needed for evaluating open-ended questions. These responses often provide valuable insights into what customers dislike or suggest for improvement, offering ideas that can help enhance your business.
Options & settings
- Make the question mandatory or optional.
- Add an image or video to the question.
Choose the input format:
- Text (with a maximum character limit),
- Date,
- Email,
- Location (address on a map).