4 posts
Marketing
Net Promoter Score®: How to effectively create NPS directly in Survio – Part 4
In the fourth and final episode of our series on Net Promoter Score®, the popular tool for measuring customer loyalty, we will describe how to create NPS® directly in Survio to effectively measure and find…
Net Promoter Score ®: NPS through the eyes of Webnode – Part 3
In the first two episodes of the Net Promoter Score® series, the popular tool for measuring customer loyalty, we introduced to you what this method actually represents, how we calculate it, and how to interpret…
Net Promoter Score®: How to process the NPS results – Part 2
Net Promoter Score®, a method that by asking a trivial, apt question helps companies around the globe to find out how loyal their customers or users are. In the previous part of our NPS® series,…
Net Promoter Score®: NPS is gaining popularity – Part 1
A study conducted by Walker Information points out that by 2020 customer experience (CX) will become a key difference between brands. This growing trend will put customer satisfaction even before price and product. Satisfied customers…