Low cost and full service airlines

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This survey is about low cost airlines and full service airlines.

Low cost airlines focus on price reduction, offering only limited range of pre-flight and on-board services. Examples are Ryanair, Easyjet, Wizzair, Jet2.

Full service airlines focus on providing a wide range of pre-flight and on-board services including different service classes and connection flights. Examples are KLM, British Airways, Air France, Iberia, Scandinavian airlines (SAS).

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Low cost and full service airlines

Question 2 How many short haul flights have you taken since February 2013 using low cost airlines. Please tick only one box.

Question 3 How many short haul flights have you taken since February 2013 using full service airlines. Please tick only one box.

Question 4 What was generally the main purpose for taking your short haul flights using low cost airlines since February 2013? Please tick one box only.

Question 5 What was generally the main purpose for taking your short haul flights using full service airlines since February 2013? Please tick one box only.

Question 6 Please state which of the following characteristic would you associate with low cost airlines. Please tick one or more boxes accordingly.

Question 7 Please state which of the following characteristic would you associate with full service airlines. Please tick one or more boxes accordingly.

Question 8 Please select from the list of the low cost airlines and full service airlines you have taken on short haul flight since February 2013. Tick one or more boxes accordingly.

Question 9 Please state the reason you decided to fly with low cost airline. Tick one or more boxes accordingly.

Question 10 Please state the reason you decided to fly with full service airline. Tick one or more boxes accordingly.

Question 11 Please state on a scale between 1 and 5 your overall short haul flight experience using low cost airlines since February 2013. Please tick accordingly. 1= Excellent 5= Very poor

Question 12 Please state on a scale between 1 and 5 your overall short haul flight experience using full service airline since February 2013. Please tick accordingly. 1= Excellent 5= Worst

Question 14 Do you agree with following statement: Low cost airlines can offer lower prices as they compromise on safety. Please tick accordingly on a scale between 1 and 5.

Question 15 Please state if you feel you will prefer using low cost airlines or full service airlines for your short haul flights in the next 10 years. Please tick accordingly.

Question 16 Please state if you would take long haul flight (6 or more hours) operated by low cost airline. Please tick accordingly. If you tick NO please do not answer Question 18.

Question 17 Please state reason for your answer for Question 16.

Question 18 Please state which services you would purchase when flying long haul flight with low cost airlines when presuming that you have only paid for the flight and all additional services are not included and must be purchased separately. Please tick one or more options.

Question 19 Please select your gender. Tick one box accordingly.

Question 20 Please select your age category. Tick one box accordingly.

Question 21 Please select continent where have you mostly lived in last 10 years. Tick one box accordingly.

Question 22 Please select your occupation status. Tick one box accordingly.